Privacy Policy – tj66

Introduction

Welcome to tj66, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the personal information of every player who registers and plays on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have regarding your information.

By accessing or using tj66's website, mobile interface, or any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we respectfully ask that you discontinue use of our platform. This policy applies to all users in Bangladesh and elsewhere who interact with our services.

Information We Collect

To provide you with a safe, seamless, and personalised gaming experience on tj66, we collect several categories of personal and non-personal data. This information is gathered when you register an account, make deposits or withdrawals, contact support, or simply browse our platform. The categories of data we may collect include:

• Identity information: full name, date of birth, nationality, and government-issued ID details required for account verification.
• Contact information: email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, or other cities).
• Financial information: payment method details (including bKash, Nagad, Rocket, Upay, and bank account references), transaction history, deposits, and withdrawal records.
• Technical data: IP address, device type, browser type, operating system, session timestamps, and cookies placed during your visit.
• Behavioural data: pages visited, games played (cricket betting, live casino, slots, crash games), bet amounts, session duration, and bonus usage patterns.

We collect only the minimum data required to operate our services responsibly and to meet applicable platform obligations. We do not collect sensitive personal data beyond what is strictly necessary for identity verification and transaction processing.

How We Use Your Information

The data we collect is used strictly to operate, improve, and secure the tj66 platform. We process your personal data for the following purposes:

• Account management: to create, verify, maintain, and close your tj66 player account, and to process your identity verification as required.
• Transaction processing: to handle deposits via bKash, Nagad, Rocket, and other payment channels, and to process withdrawal requests accurately and securely.
• Customer support: to respond to your inquiries, resolve disputes, assist with account recovery, and provide technical assistance when you contact us.
• Platform improvement: to analyse gameplay behaviour, identify popular features (such as cricket betting during the BPL and IPL seasons), and enhance the overall user experience.
• Security and fraud prevention: to detect suspicious activity, prevent unauthorised account access, and safeguard financial transactions from fraud.
• Promotional communications: to send you relevant bonus offers, seasonal promotions (such as Eid or Pohela Boishakh specials), and important service updates — only if you have opted in to receive such communications.

Cookies & Tracking Technologies

tj66 uses cookies and similar tracking technologies to improve platform performance and personalise your experience. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, maintain session security, and understand how users navigate our platform.

We use strictly necessary cookies to ensure the platform functions correctly, as well as analytical cookies to understand usage patterns. We do not use cookies to sell your data to third-party advertisers. You may adjust your browser settings to refuse certain cookies, but please note that some platform features may not function correctly if cookies are disabled entirely.

Data Sharing & Disclosure

tj66 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We will only share your data in the following limited circumstances:

• Service providers: trusted third-party companies that assist us in operating the platform, processing payments (e.g., bKash, Nagad gateway processors), and delivering customer support — bound by strict confidentiality agreements.
• Legal obligations: when required by applicable law, court order, or regulatory authority — we will disclose only the minimum information required to satisfy a valid legal request.
• Fraud prevention partners: with anti-fraud and security partners to investigate suspected fraudulent activity, protect the integrity of the platform, and safeguard other users.

In all cases, we ensure that any third party receiving your data is contractually obliged to handle it securely and only for the stated purpose. We do not permit third parties to use your data for their own independent commercial purposes.

Data Security

Protecting your personal and financial data is a core responsibility at tj66. We implement industry-standard security measures including SSL (Secure Socket Layer) encryption on all data transmissions, secure server infrastructure, and access controls that limit who within our organisation can view your personal information.

While we apply all reasonable technical and organisational safeguards, no system is entirely immune to risk. We encourage all players to use strong, unique passwords for their tj66 accounts, enable any available two-factor authentication features, and contact our support team immediately at [email protected] if they suspect any unauthorised access to their account.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil our legal, financial, and operational obligations. When you close your account or request deletion of your data, we will erase or anonymise your personal information within a reasonable timeframe, except where we are obliged by law or regulatory requirements to retain certain records. Financial transaction records may be retained for a minimum period as required by applicable financial regulations.

Your Rights

As a user of tj66, you have clear rights regarding the personal data we hold about you. We are committed to honouring these rights promptly and transparently:

• Right of access: you may request a copy of all personal data we hold about you at any time.
• Right to rectification: if any of your information is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: you may request deletion of your personal data, subject to any overriding legal retention obligations we may have.
• Right to restrict processing: you may request that we temporarily or permanently stop processing some or all of your data.
• Right to withdraw consent: where you have given consent to specific processing activities (such as receiving promotional emails), you may withdraw that consent at any time.

To exercise any of the above rights, please contact our dedicated support team using the details below. We will acknowledge your request within a reasonable timeframe and aim to resolve it as quickly as possible.

Third-Party Services & Game Providers

tj66 features games and services provided by reputable third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play games powered by these providers, certain technical and gameplay data may be processed by those providers in accordance with their own privacy policies. tj66 is not responsible for the privacy practices of these third-party providers, and we encourage you to review their respective policies.

Our platform may also integrate with payment gateway services to facilitate bKash, Nagad, and banking transactions. These payment processors operate under their own security frameworks and privacy commitments, which we evaluate before entering into any partnership agreement.

Age Restriction & Responsible Use

tj66 is strictly a platform for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data from our systems. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. If you believe a minor has accessed or registered on tj66, please contact us immediately at [email protected].

Changes to This Privacy Policy

tj66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, operational requirements, or legal obligations. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered email address.

Your continued use of the tj66 platform following the posting of any updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your personal data. If you have any questions about our current or updated policy, please contact us at [email protected].